A visual beacon for in-store pickups
Pling is a clear visual beacon: We are switching on a light when customers have placed orders to be fullfilled in store.
Contact us1. Customer places order
Your customer place an order to be picked up in a specific store. A webhook on your platform ourwill notify Pling that something is about to happen.
2. "Turn on the lights"
Our platform switches on the light(s) in that very same store. Giving your colleagues a gentle heads-up. Keeping the light turned on until the order is processed.
3. Order is processed
Pling makes your colleagues react faster. Improving your overall service provided to your customers. When customer is notified about "ready for pickup" Pling will switch off.
Pling is a platform providing a clear visual light indicator, whenever a customer places an order to be picked up in-store.
Allowing your colleagues to be present in-store - not monitoring handheld devices for notifications.
A big bold chandelier. Or a descreetly dimmed spot. Pling works with any lamp.
In reality we can switch on any 230V device whenever your store have open orders to be picked up in store. Be creative.
Pling has been live for over half a year in 23 retail stores. Allowing staff to concentrate on their retail space. While securing greater and faster service for customers picking up orders in-store.
A clear visual indicator. Not just a small notification on a small screen.
While staff is busy running the store and caring for visiting customers, small notifications on small screens might be missed. Resulting in long waits for click & collect customers. We solve that with a clear visual indicator which can't be missed.
Providing better and faster customer experience and fulfillments.
Pling will make your colleagues act. Not from hysteric notifiers, but a gentle light impossible to miss. Providing a faster and better customer experience.
Everything is automated. No additional tasks or processes.
We now your team is busy. So let's not apply more process or tasks. We integrate directly with your existing systems. Switching on the light when there are open click & collect orders. And turning it off when customer has been notified.
Ready to improve your click & collect experience?